Noor Platform Guide: How Parents Can Track Student Records in Saudi Arabia

Noor is the platform the Saudi Ministry of Education uses to manage student records, attendance, grades, and communication between schools and parents, and it has become an essential tool for anyone with a child enrolled in the public education system. For parents new to the platform, or those who only log in occasionally around exam season, it can be confusing to know where to find what you need. This guide explains what Noor does, how to register and log in, and how to make the most of its features throughout the school year.

What Is the Noor Platform

Noor serves as the central digital system connecting schools, teachers, parents, and the Ministry of Education, covering everything from student enrollment and class assignments to grades, attendance records, and behavioral notes. It replaced much of the paper-based communication that used to flow between schools and families, giving parents direct visibility into their child’s academic progress at any point during the term rather than waiting for a report card.

Who Can Register on Noor

Parents and guardians of students enrolled in Saudi public schools, and increasingly private schools that integrate with the system, can register for a Noor account. Registration is generally tied to the student’s national ID or Iqama information, along with confirmation of the guardian relationship, since the platform is designed to protect sensitive student information from unauthorized access.

Step-by-Step: How to Register and Log In

Visit the official Noor platform website or download the associated mobile app.
Select the guardian or parent registration option rather than the student or teacher login.
Enter your national ID or Iqama number along with the required student information to confirm the relationship.
Complete verification, which may involve a code sent to your registered mobile number.
Set up your account password and security details for future logins.
Log in using your registered ID and password whenever you want to check your child’s records.

What Parents Can Check Through Noor

Daily and monthly attendance records, including any recorded absences or late arrivals
Grades and academic performance across subjects and terms
Class schedules and assigned teachers for the current academic year
Official school announcements and communications sent to parents
Behavioral notes or reports submitted by teachers when relevant
Enrollment status and transfer requests, including movement between schools

Using Noor for School Transfers and New Enrollments

Noor is also the system through which new student enrollments and school transfer requests are typically submitted, particularly at the start of an academic year or when a family relocates. Parents can usually browse available schools within their area, check capacity, and submit transfer requests directly through their account rather than visiting schools in person to ask about availability.

Madrasati and Its Relationship to Noor

Madrasati is the learning management platform used for actual classroom instruction, assignments, and virtual classes, working alongside Noor rather than replacing it. While Noor focuses on administrative records such as grades and attendance, Madrasati is where day-to-day learning materials, assignments, and teacher interaction typically take place. Parents often find it useful to have both platforms set up together, since Noor shows the outcomes while Madrasati shows the ongoing coursework behind them.

Common Noor Login and Access Issues

Guardian relationship not recognized: confirm the student’s information was entered exactly as it appears on official records, including correct ID numbers
Password reset not working: use the official recovery option tied to your registered mobile number rather than attempting multiple guesses, which can temporarily lock the account
Grades or attendance not updating: these are typically entered by teachers on their own schedule, so a short delay after an exam or class session is normal
Multiple children not appearing under one account: check whether each child needs to be added separately through the guardian linking process
App or website loading errors: clear your browser cache or update the mobile app to its latest version

Tips for Parents Using Noor Effectively

Check attendance and grades regularly rather than only during exam periods, so issues can be addressed early
Keep your registered mobile number current to ensure you receive verification codes and school announcements
Set up both Noor and Madrasati together for a fuller picture of your child’s school experience
Reach out to the school directly if a specific record looks incorrect, since corrections usually need to originate from the teacher or school administration
Use the platform’s transfer request feature early in the year if you are considering moving your child to a different school

Noor gives parents a level of visibility into their child’s education that simply was not available before digital systems like this existed, but it only helps if you actually use it regularly. Take the time to set up your account properly, link all of your children, and check in periodically rather than only during exam season. Combined with Madrasati for day-to-day coursework, Noor makes it much easier to stay involved in your child’s academic progress throughout the year.